Privacy Policy

Effective Date: April 13, 2026

Company: CareReach AI | carereach-ai.com

1. Information We Collect

We collect information you provide when using CareReach AI, including name, email, phone number, and business information. We also collect usage data and messages sent through our platform including Facebook Messenger and Instagram.

2. How We Use Your Information

We use collected information to provide AI-powered lead generation and messaging services, improve our platform, communicate with you about your account, and comply with legal obligations.

3. Messenger and Instagram Data

When you connect your Facebook Page or Instagram account to CareReach AI, we receive messages sent to your business. These messages are processed by our AI to generate responses and capture lead information. We do not sell this data to third parties.

4. Data Sharing

We do not sell your personal data. We may share data with service providers who assist in operating our platform, including Anthropic (AI processing), Supabase (database), and Vercel (hosting).

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time.

6. Your Rights

You have the right to access, correct, or delete your personal data. Contact us at enquiry@carebridgehcc.com to exercise these rights.

7. Security

We implement industry-standard security measures to protect your data including encryption, secure servers, and access controls.

8. Contact Us

For privacy questions, contact us at:
Email: enquiry@carebridgehcc.com
Phone: (404) 917-3101
Address: 4060 Alba Court, Cumming, Georgia 30028